Enterprise pattern
Security & compliance
Security & compliance covers the controls needed for governed casework: access control, audit trails, retention, and safe change management.
Reduces compliance risk.
Improves audit readiness and oversight.
When to use this pattern
Use this pattern when…
- You need strong governance over sensitive data and actions.
Not ideal when…
- You’re running an informal, non-sensitive workflow.
Example workflows
Concrete journeys that commonly use this pattern:
Audit-ready case
Every action recorded and attributable.
Sectors that use this pattern
Sector examples coming soon.
Hero domains using this pattern
Domain examples coming soon.
How the platform implements this pattern
Case Cloud provides audit logs, RBAC, and governance controls that underpin every pattern.
Governance controls
Built-in controls for public sector use.
- RBAC
- Audit logging
- Retention controls
Role-based benefits
Why each role should care about this pattern:
Role-based benefits coming soon.
Configuration & extensibility
Apply consistent governance controls across forms, workflows, and reporting.
Governance controls that keep things safe
- RBAC
- Audit logs
- Retention policies
Case studies
Case studies for this pattern coming soon.
Related patterns
Ready to apply the Security & compliance pattern?
See how Case Cloud implements it with templates, workflows, SLAs, and dashboards.