Data / Performance / BI Lead
Data / Performance / BI Lead
As a Data / Performance / BI Lead, you focus on reliable data and consistent definitions.
Success looks like
- Reliable data and consistent definitions
- Easy reporting
- No manual wrangling
Typical frustrations
- Data silos
- Poor data quality
- Endless Excel
- Last-minute asks
How the platform helps
- Built-in dashboards
- Export options
- Custom report builder
- Clear schema
- AI summaries and trends
- Feeds to Power BI or Tableau
Relevant use cases
Problem spaces that align with this role.
Public service operations
Joined-up casework across teams; adaptable workflows; dashboard visibility; reduce admin burden.
Learn more →Programmes & partnerships
Multi-agency insight; track interventions and outcomes; deliver on programme KPIs; fast onboarding of new schemes.
Learn more →Community safety & ASB
Reduce repeat incidents; joint actions across partners; consistent ASB workflows; hotspot and trend visibility.
Learn more →Relevant patterns
Recurring workflow shapes that matter to this role.
Incidents & complaints
One-off or short-lived issues reported by citizens, staff or partners (noise, ASB, safety concerns, service issues).
Learn more →Programmes & interventions
Long-running multi-step programmes (early help, social prescribing, public health, community schemes).
Learn more →Requests & service workflows
Service requests, tasks, permissions, estates work, repairs, helpdesk-style flows.
Learn more →Sector views
See how this role shows up across sectors.
Local authorities - counties / combined authorities
Multi-service, multi-team workflows; cross-department dashboards; integration with existing line-of-business systems.
Learn more →Housing - councils & associations
Joined-up housing operations; linking tenant, property, and case; faster response, fewer repeat reports, better visibility across contractors and partners.
Learn more →Transport, travel and public realm operators
Joined-up handling of network and customer issues; linking assets, locations and cases.
Learn more →Example scenarios
Stakeholder map
The typical buying group for this role.
Recommended next steps
A tailored path to explore relevant content.
See CaseCloud in action
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