Health & wellbeing / public health
Public health and wellbeing teams coordinate referrals, programmes and partner-delivered interventions.
Work often sits between clinical systems and community partners, requiring secure handling and outcome tracking.
Case Cloud supports cross-agency coordination without pretending to be a clinical record system.
Who we work with in this sector
- Public health teams
- Health partnerships
- Social prescribing teams
- VCSE partners delivering services
- Early help and wellbeing programmes
Typical challenges we see
Referrals and triage across multiple partners and channels
Outcome tracking that doesn’t fit clinical systems
Information-sharing governance and audit needs
Programme work managed in spreadsheets
Difficulty evidencing impact to funders and boards
Sector use cases
Concrete scenarios we commonly support in Health & wellbeing / public health.
Wellbeing referrals
Secure triage and routing to the right support.
Early help coordination
Shared plans and tasks across partners.
Social prescribing
Track referrals and outcomes without clinical complexity.
Community programmes
Interventions, milestones and outcomes tracked end-to-end.
Multi-agency casework
Joined-up actions and accountability across organisations.
Relevant hero domains
How this sector maps to the solutions and capabilities we deliver.
Key enterprise patterns in this sector
The underlying patterns that recur in Health & wellbeing / public health.
Consistent triage and safe handling for vulnerable cases.
Explore this patternOutcome tracking and governance for interventions and programmes.
Explore this patternPartner tasks and shared accountability across agencies.
Explore this patternBenefits for each persona in this sector
Tailored messaging for the roles typically involved.
Senior Leader
- Better visibility of programme delivery and outcomes.
- Evidence for funding and governance without heavyweight clinical tooling.
- Reduced risk from untracked partner actions and referrals.
Service Director
- Secure referral handling and consistent triage across partners.
- Outcome tracking that fits non-clinical work.
- Reusable templates across programmes and pathways.
Operational Manager
- Track caseloads, partner tasks and overdue actions.
- Operational dashboards across programmes and cohorts.
- Less spreadsheet admin and manual chasing.
IT Lead
- Complementary to clinical systems; supports governance and audit.
- Integrates with referral sources and reporting stacks.
- Avoids building bespoke case trackers for each programme.
Data Lead
- Cleaner outcomes capture and consistent definitions.
- Better reporting on referral volumes, completion and impact.
- Exports for BI and partnership reporting.
Frontline Leader
- Clear tasks and next steps across partner handoffs.
- One timeline for case notes and actions (within permissions).
- Less duplication across referrals and updates.
How we fit alongside existing systems
Case Cloud provides a governed workflow layer for non-clinical coordination—alongside clinical records where appropriate.
Typically integrates with
- Clinical systems (kept as the clinical record)
- Referral portals and forms
- Partner case systems
- Identity and access management (SSO)
- BI/reporting platforms
What this means in practice
- We don’t replace clinical systems; we handle coordination and operational tracking.
- Access controls and audit support information-sharing governance.
- Outcome tracking designed for non-clinical programmes.
Sector stories / case studies
Proof points from organisations like yours.
Outcome tracking that works
“We finally had consistent outcomes data without forcing everything into a clinical system.”
Typical: Public health partnership
Partner coordination without spreadsheet sprawl
“Tasks and milestones stayed visible across organisations, reducing delays.”
Typical: Wellbeing programme team
Ready to explore Health & wellbeing / public health?
Talk to us about your workflows, partners and how we can start small and scale.