Use cases
Use cases are solutions organised by the outcomes teams need. Each use case ties together common challenges, real scenarios, and the enterprise patterns that power consistent delivery.
Safety & vulnerability
Community safety & ASB
Used by Local authorities - districts / boroughs / unitaries and others. Built on use cases like Incidents & complaints ...
Public protection & vulnerability
Used by Police - investigations and public protection and others. Built on use cases like Risk, vulnerability & safeguar...
Campus & organisational safety
Used by Universities & further education and others. Built on use cases like Incidents & complaints and Risk, vulnerabil...
Student wellbeing & support
Used by Universities & further education and others. Built on use cases like Risk, vulnerability & safeguarding and Requ...
Operations & neighbourhoods
Housing & neighbourhood operations
Used by Housing - councils & associations and others. Built on use cases like Incidents & complaints and Requests & serv...
Neighbourhood & public realm operations
Used by Local authorities - districts / boroughs / unitaries and others. Built on use cases like Incidents & complaints ...
Estates & facilities operations
Used by Universities & further education and others. Built on use cases like Inspections & visits and Requests & service...
Service operations & contracts
Used by Facilities management / outsourcing / BPO and others. Built on use cases like Requests & service workflows and I...
Public service operations
Used by Local authorities - districts / boroughs / unitaries and others. Built on use cases like Requests & service work...
Regulatory & customer experience
Regulatory & enforcement casework
Used by Regulators / ombuds / inspection bodies and others. Built on use cases like Investigations & enforcement and Ins...
Customer & passenger experience
Used by Transport, travel and public realm operators and others. Built on use cases like Incidents & complaints and Requ...
Programmes & delivery
Programmes & partnerships
Used by Local authorities - counties / combined authorities and others. Built on use cases like Programmes & interventio...
Non-clinical health & care operations
Used by Health trusts / ICS operational teams and others. Built on use cases like Requests & service workflows and Risk,...
All use cases
Campus & organisational safety
Used by Universities & further education and others. Built on use cases like Incidents & complaints and Risk, vulnerabil...
Community safety & ASB
Used by Local authorities - districts / boroughs / unitaries and others. Built on use cases like Incidents & complaints ...
Customer & passenger experience
Used by Transport, travel and public realm operators and others. Built on use cases like Incidents & complaints and Requ...
Estates & facilities operations
Used by Universities & further education and others. Built on use cases like Inspections & visits and Requests & service...
Housing & neighbourhood operations
Used by Housing - councils & associations and others. Built on use cases like Incidents & complaints and Requests & serv...
Neighbourhood & public realm operations
Used by Local authorities - districts / boroughs / unitaries and others. Built on use cases like Incidents & complaints ...
Non-clinical health & care operations
Used by Health trusts / ICS operational teams and others. Built on use cases like Requests & service workflows and Risk,...
Programmes & partnerships
Used by Local authorities - counties / combined authorities and others. Built on use cases like Programmes & interventio...
Public protection & vulnerability
Used by Police - investigations and public protection and others. Built on use cases like Risk, vulnerability & safeguar...
Public service operations
Used by Local authorities - districts / boroughs / unitaries and others. Built on use cases like Requests & service work...
Regulatory & enforcement casework
Used by Regulators / ombuds / inspection bodies and others. Built on use cases like Investigations & enforcement and Ins...
Service operations & contracts
Used by Facilities management / outsourcing / BPO and others. Built on use cases like Requests & service workflows and I...
Student wellbeing & support
Used by Universities & further education and others. Built on use cases like Risk, vulnerability & safeguarding and Requ...
Not sure which domain fits?
Tell us what you're trying to achieve and we'll point you to the best starting point.